strategy: reporting for action
Leaders want better reporting from their teams, but what they usually mean is they want to feel more confident about what is under control, and what needs their attention. They’re busy and can’t be everywhere at once, so they rely on routine reporting to direct their focus. Many leaders get frustrated because reporting only tells them about activity, instead of progress. This short video explores the difference between passive and active reporting, and why reporting should help leaders prioritise and advise, not just consume updates.